Privacy Policy
Privacy Policy and Personal Data Protection Statement
The controller of personal data, as defined by the EU General Data Protection Regulation (GDPR) and the applicable law governing the protection of personal data, is:
JBforma, Jernej Bodlaj s.p.
Dunajska 394
1231 Ljubljana-Črnuče, Slovenia
Email: info@jb-forma.eu
Jernej Bodlaj s.p., the operator of the jb-forma.eu portal, undertakes to store and process all obtained personal data in accordance with the GDPR and applicable Slovenian legislation (Personal Data Protection Act).
Obtaining personal data
- We obtain personal data in the following ways:
- when ordering products in the online store;
- upon registration of a user account;
- during telephone communication with the customer;
- during personal communication with the client;
- when communicating with the customer by email;
What data do we collect?
For the purposes of providing services, the company Jernej Bodlaj sp (online store jb-forma.eu) collects, processes and stores the following data:
- first and last name,
- address and place of residence,
- email address,
- username,
- password in encrypted form,
- telephone number,
- other data that you, as a user, voluntarily enter into the form on the jb-forma.eu website.
We need the contact information you provide when completing or submitting an order / inquiry / application / registration to process your order and to communicate with you. If you do not provide us with the specified contact information, we will not be able to process your order. Jernej Bodlaj sp is not responsible for the accuracy of the data you enter as a user of our website.
Purpose of collection and processing of personal data
Order in the online store
We use your personal data to process your order. We use the data to issue an invoice and process your delivery. We will not use the data you provide in the future without your explicit consent.
User account
We store personal data in the user account for which we have obtained prior consent from users. Users can change and delete personal data at any time.
Email communication
We use your personal data to process your e-mail contact. We will not use your personal data in the future without your explicit consent.
Provision of personal data
We disclose personal information to law enforcement and other government authorities as required by law or as necessary to prevent, detect, or prosecute crime and fraud.
We undertake that under no circumstances will we provide your data to unauthorized persons or other persons for advertising purposes.
Information we collect about your usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, web beacons, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, IP address, and other information about your interaction with the Services.
Information we obtain from third parties
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, for example:
- companies that support our website and services, such as Shopify;
- our payment processors who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment, to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using web tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
We will treat any information we obtain from third parties in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How we use your personal information
- Providing products and services. We use your personal information to provide services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for delivery, facilitating returns and exchanges, and other functions and features associated with your account.
- Marketing and advertising. We may use your personal data for marketing and promotional purposes, for example to send you marketing, advertising and promotional communications by email, text message or regular mail, and to display advertisements for products or services. This may include using your personal data to better personalize services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6 (1) (f) GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding potential fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We recommend that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers in accordance with Art. 6 (1) (f) GDPR.
- Communicating with you and improving our services. We use your personal data to provide customer support and improve our services. This is in our legitimate interests to respond to you, provide you with an efficient service and maintain our business relationship with you in accordance with Art. 6 (1) (f) GDPR.
Cookies
Like many other websites, we use cookies on our website. For specific information about the cookies we use in connection with the operation of our Shopify store, please see https://www.shopify.com/legal/cookies . We use cookies to operate and improve our website and our services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with the services (in our legitimate interest in operating, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better personalize services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to function improperly or become unavailable. In addition, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling contracts, legal purposes and other reasons in accordance with this Privacy Policy. Such circumstances may take place:
- with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping);
- with business and marketing partners, to provide services and advertise. Our business and marketing partners will use your information in accordance with their privacy notices;
- with your consent when you order, request or otherwise consent to us disclosing certain information to third parties, for example to ship products or through the use of social media tools or login integrations;
- with our affiliates or otherwise within our group of companies in our legitimate interest in running our business;
- in connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, the rights of our users, or others.
We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in "How We Collect and Use Your Personal Data" and "How We Disclose Personal Data":
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring your characteristics.
With your consent, we share personal information for advertising and marketing purposes as follows.
Information about the use of web cookies
Basic information
We use cookies on our website. Cookies are small files that browsers such as Firefox, Chrome or Internet Explorer download to your computer while you browse the web.
In accordance with the recommendations of the Information Commissioner, we have placed a notice on the use of cookies on our website.
What are web cookies?
A cookie is a small text file that is transferred to a user's computer when they visit a website and usually contains:
- the name of the server from which the cookie was sent;
- the lifespan of the cookie;
- value – usually a randomly generated unique number.
Cookies themselves are not harmful, do not contain viruses or other malicious code. However, if read by a server together with a web browser, it can help a website provide more user-friendly services – for example, by remembering previous purchases or user account information. Only the server that sent the cookie can read and use the cookie. On a trusted website, cookies can enrich the experience. However, cookies can also be used in ways that intrude on an individual's privacy. Cookies can be stored for varying lengths of time, from just the duration of a browsing session to much longer.
Use of cookies
We use the following cookies in terms of purpose:
Group 1 (Strictly necessary cookies): These are essential and without them the website will not function as it should. They are set when you interact with the website. We do not need your consent for these cookies.
Group 2 (Analytics and statistics): analytical cookies that collect information about how visitors use the website and we use them to improve the performance of the website.
Group 3 (Marketing and retargeting): marketing cookies. We use these cookies to send you content that is more relevant to your interests.
Group 4 (Functional Cookies): These cookies enable our website to provide additional functions and individual settings. They may be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not function properly.
Your rights
In accordance with the provisions of the EU General Data Protection Regulation (GDPR), you have the following rights:
- access your personal data and copy it.
- to have your personal data completed or corrected if it is incomplete or inaccurate.
- to have your personal data erased, in particular if they are no longer necessary for the purposes for which they were collected, or have been processed unlawfully, or have been processed on the basis of your consent, but you have withdrawn your consent and there is no other legal basis for their processing.
- to transfer personal data to another controller, where technically feasible.
- to restrict the processing of your personal data, in particular if you dispute their accuracy - for a period that allows us to verify the accuracy of your personal data; if the processing is unlawful, and you oppose the deletion of your personal data; if the data retention period has expired and you need them to assert legal claims.
- You can revoke your consent to receive notifications at any time.
To exercise all of your rights or to obtain additional information, please contact our Data Protection Officer, who is available at the following e-mail address: info@jb-forma.eu. We will process and respond to your request in accordance with the GDPR.
If you believe that your rights or personal data protection regulations have been violated, you can complain to the competent state authority: Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, phone: 01 230 97 30, fax: 01 230 97 78, e-mail: gp.ip@ip-rs.si).
Personal data retention period
If we have your explicit consent for a specific processing purpose, the retention period is: until revoked.
Lawful processing pursuant to Article 6b of the GDPR - processing is necessary for the performance of a contract (retention period: 10 years), or to take steps at the request of such an individual prior to entering into a contract (retention period: 5 years).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
Last updated: December 3, 2024